Qualifying customers is an important part of doing business but even more important is to make sure that you satisfy their needs, requirements, or desires and the best way to do this is to ask questions. Lots of questions, and more importantly ask ‘open questions’ so that they can discuss and communicate properly with you to advise you exactly what …
If people decide to do business with you, say thank you! With the numerous options available in all retail and service areas, people do have choices, so if they decide to trust you with their sale or business, always show your appreciation by saying thank you. Some businesses show their appreciation (if the transaction is reasonably-sized) by …
Goals are of vital importance to all businesses and also to the individuals involved, providing aims, objectives, and dreams to accomplish. Statistics show that most people don’t think about goals or work on accomplishing their goals. Of the small percentage of people that do focus on their goals, an even smaller percentage write them down. …
People have different strengths and weaknesses, different attributes, and different areas of expertise, so it is so important to ensure you have the right person in the right job. Creative types will assist you with your planning and your vision,but chances are that they will not be interested in or excel in administration or financial …
This is a motto that I live by, each and every day, and it has always worked in my favour. In business and in life, it is so much better to give a realistic deadline or expectation and then exceed this if possible. People who promise the world and then don’t deliver do themselves a …
Last week, I realised and achieved a seventeen year old goal. I know the goal has always been there, but I guess I didn’t really think about for how long until two of my friends brought this to my attention over the past few days, when they commented ‘you’ve always wanted one of those’ and …
As we go into our 2017 working year, many of us are pumped, excited and ready to tackle the world. We are filled with plans, new hopes and dreams, both for our personal and business lives. Often attached to this is a giant ‘To Do’ list, outlining all the things we want to get our …
Start Your Day Right – Be at Your Most Productive Read More »
As the sun is starting to set on 2016, making way for a fantastic, new and bright 2017 – it’s time to start your goals for the coming year. Today’s blog is about goals and targets, working hard and daring to dream! We all need goals – dreams to be realised, challenges to be overcome …
Goals – Something to Work on… Are YOU Ready for 2017? Read More »
No matter what type of business we work in, most of us are involved in sales in some shape or form; whether it be retail sales, offering our services to potential clients or acting as tele-marketers. Sales techniques will vary and there are lots of sales training opportunities for those that are keen to learn, …
Relationships are at the heart of all business transactions. Our working world is not only filled with relationships; it is driven by relationships, depends on relationships and much of our business success can be determined by the relationships we create and develop. There are lots of relationships that need to be focused on, and many …