Recently, I’ve been asked a number of times if I could be a business mentor to people who are starting out or new to business and looking for business advice. I always feel extremely grateful to be asked and take it as a huge compliment and a testament that people feel I’ve done an ‘ok’ …
Creating a budget is a great tool to forecast, plan, and manage income and expenditure for a business. The profit and loss report should be your best friend, so that you can see exactly what is happening within your business and understand how monies are being spent and from where income is streaming in. A budget will enable you to forecast …
I’m a big believer in ‘systems’ and even though you will initially need to invest a lot of time and effort to put them all together and implement, the reward will pay you back several times over once you have established and put them in place. There are a number of systems to consider and look at putting together when …
Sometimes you’ve just got to back yourself. When you know you have something of value, something to contribute, and something that can make a big difference to your world then grab the bull by the horns and back yourself. When you have that fire in the belly, feeling butterflies of excitement in your stomach, but feel scared or slightly intimidated, take a …
The wealth of your business does depend on you keeping on top of your paperwork and administration, as well as controlling your cash flow. You also need to make sure that you are focused on your yield or net profit, taking into consideration all revenue and expenses. There’s no point being in business and putting in all the time and effort …
Not everyone is a born leader and I’m sure we all agree that some people do a great job at being a leader and others can make life hell or can be very uninspiring. There are some characteristics that are vital for leaders to have, such as: • Honesty and integrity • Trust • Excellent communication skills • …
My mum always used to say, ‘If at first you don’t succeed, try and try again.’ It is one of her mottos that has always been ngrained in me, and something I think of often. The well-used phrase, ‘Never, never, never, never give up’ is very similar. Persistence is a great word and often the difference between success and …
Purpose is as important as passion; to have a reason and an outcome regarding where you want to head and what you want to achieve. To have purpose is to have direction, intention, and a perceived outcome. To have purpose is exciting, a clear way, a real focus, and something to put a spring into your step …
As I talked about in my first book, passion is one of my favourite words and resonates in all of the things that I do. To be passionate about what we do is vital not only to our success but to our wellbeing, our state of mind, our health, and our happiness. To get up each morning with a spring …
I’m yet to meet anyone who enjoys handling complaints, but sometimes, unfortunately, they do occur (although hopefully very infrequently). The way you handle any complaint will make all the difference to the outcome. If handled correctly, often complaints can be turned around and the complainants can even then become advocates and end up singing your praises (rather than threatening law suits) and …