Choosing a Mentor
Recently, I’ve been asked a number of times if I could be a business mentor to people who are starting out or new to business
Category: Strive & Thrive
Be Authentic
Be true to yourself and try not to be something that you are not. If you follow your core values and be true to yourself in
The Importance of Business Ethics
A business that is considered to have good ethics will usually be more successful than organisations who do not act honestly and with integrity at all
Do you have a Mission Statement?
A mission statement is more along the lines of ‘how’you are going to achieve your vision. It should be short, concise, and meaningful but leave people in no
Do You have a Vision Statement?
A vision statement is a statement that positions exactly what you are aiming for your business to be or represent in the future. It’s almost positioned
Qualities & Traits of a Leader
Not everyone is a born leader and I’m sure we all agree that some people do a great job at being a leader and others can
Purpose
Purpose is as important as passion; to have a reason and an outcome regarding where you want to head and what you want to achieve. To have
Passion
As I talked about in my first book, passion is one of my favourite words and resonates in all of the things that I do. To be
Put Yourself In Their Shoes….
The client’s shoes, that is! This is so important—think about how you like to be treated, consider your values and expectations, your wants and needs.
Handling Customer Complaints
I’m yet to meet anyone who enjoys handling complaints, but sometimes, unfortunately, they do occur (although hopefully very infrequently). The way you handle any complaint will make all